HOW DOES YOUR DELIVERY SERVICE WORK?
All the orders are shipped from our Turkey or USA warehouse via FEDEX or DHL. We are happy to work with well known shipping companies and that our customers receive their orders in only few days after the shipping.
DO YOU SHIP WORLDWIDE?
Yes, we ship worldwide.
WHAT ARE THE SHIPPING FEES?
Shipping Fees depend on your location. Our team calculates the wholesale shipping fee once your order is ready to ship, this usually takes up to 10 business days after your order is placed.
Because of our agreement with both Fedex and Dhl, they supply 60% off discount from their regular prices to our wholesale customers.
WHAT ARE THE ESTIMATE DELIVERY TIMES AFTER THE SHIPMENT?
UK 2-3 days
Europe 2-3 days
U.S. /Canada 2-4 days
South America 2-5 days
Rest of the World 2-5 days
DO YOU SHIP EXPRESS?
All the orders that you purchase from are shipped by Express Shipping without charging an extra express shipping fee.
DO YOU PROVIDE TRACKING NUMBER?
Yes, each order is shipped by Fedex Express or Dhl and we inform your Tracking Number immideatly after your order is shipped.
CAN I CANCEL MY ORDER?
You can cancel your order in 24 hours. We are not able to cancel or change your order once it is shipped.
CAN I CHANGE MY DELIVERY ADRESS AFTER I ORDERED?
We are unable to cancel or change any part of your order including the delivery address or payment method once your order is complete.
You will be informed the total shipping fee of your order in 10 business days after you place your order. After your payment for the shipping fee, we ship the orders.
Shipping rates are not inclusive import fees that could be charged when the package reaches your destination country.
TAXES AND DUTIES
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.